Sutherland Hiring 2023, 2024, 2025 | Associate – Account Management (Freshers)

September 15, 2025 admin

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Sutherland Hiring 2023, 2024, 2025 – Associate (Account Management) | Freshers Apply Now

Looking for a career opportunity in customer success, account management, and digital business operations? 🌐
Sutherland, a global leader in AI, automation, cloud engineering, and advanced analytics, is hiring freshers from the 2023, 2024, and 2025 batches for its Associate – Account Management role.

If you want to work with iconic brands, gain hands-on industry experience, and grow in the BPO & IT services domain, this is your chance to kickstart your career.

🚀 Top MNC's are hiring freshers – Click here to register & apply

📊 Job Overview

Category	Details
Company	Sutherland
Role	Associate – Account Management
Job ID	REF32813U
Contract Type	Brick and Mortar
Location	Bhopal, India
Eligibility	HSC, UG, or PG graduates from 2023, 2024, or 2025 batches
Shift Timing	8 hrs/day + 1 hr break (5–6 days/week, rotational shifts including night shift)
Salary & Perks	Competitive package + Cab facilities (within 25 km radius)

🏢 About Sutherland

Sutherland is a global digital transformation company that partners with leading brands across industries. With 200+ patented inventions in AI, cloud, and automation, Sutherland helps businesses reinvent customer experiences, optimize operations, and accelerate digital growth.

At Sutherland, you’ll be part of a culture that combines human expertise with advanced technology, enabling transformative outcomes and long-term career growth.

🎯 Role Overview

The Associate – Account Management role at Sutherland focuses on delivering an exceptional customer experience across multiple digital channels. You’ll interact with customers via email, chat, and social media, ensuring timely and effective resolutions to their queries.

This role is ideal for fresh graduates with strong communication and problem-solving skills who want to build their careers in client servicing and business operations.

📝 Key Responsibilities

Handle customer requests and inquiries through email, chat, or social platforms.
Meet and exceed contact center performance metrics and SLAs.
Maintain compliance with data security policies and non-disclosure agreements.
Participate in training, upskilling, and coaching sessions.
Maintain schedule adherence and contribute positively to team productivity.
Ensure high customer satisfaction (CSAT) scores consistently.

🛠 Skills Required

Strong verbal and written English communication.
Good analytical, multitasking, and typing skills.
Ability to adapt to rotational shifts (including night shifts).
Professional attitude with team collaboration abilities.
Willingness to work from the Bhopal office (within 25 km radius).

🎓 Eligibility Criteria

Education: Full-time HSC, UG, or PG graduates (Arts, Science, Commerce, Engineering, Pharmacy, MBA, MCA).
Batch: 2023, 2024, 2025 graduates (fresh pass-outs eligible).
Location Requirement: Must reside within 25 km radius of the Bhopal office.

💰 Salary & Perks

Competitive salary package (as per Sutherland company standards).
Cab facility provided (within a 25 km office radius).
Opportunity to work with global clients and gain international exposure.
Career progression opportunities through training & certification programs.

✅ Apply Now

This is your opportunity to join Sutherland and start your career in account management and client services. 🚀
Freshers from the 2023, 2024, and 2025 batches who are passionate about customer success and digital operations should not miss this chance.