NTT DATA MS Engineer (L1) Hiring 2026 | Freshers Apply
NTT DATA MS Engineer (L1) Hiring 2026 | Freshers Apply
Introduction
NTT DATA is a globally recognized technology and IT services company known for delivering innovative digital, cloud, networking, and infrastructure solutions. The company is hiring for the MS Engineer (L1) role in Bangalore. This hybrid opportunity is ideal for fresh graduates who want to build a career in technical support, networking, cloud infrastructure, and data center technologies while working with global enterprise clients.
Quick Job Snapshot
| Details | Information |
|---|---|
| Company Name | NTT DATA |
| Role | MS Engineer (L1) |
| Qualification | Bachelor’s degree or equivalent in Information Technology, Computing, or a related field |
| Eligible Batch | 2024, 2025, 2026 |
| Salary | As per company standards |
About the Role
As an MS Engineer (L1) at NTT DATA, you will provide remote technical support for enterprise clients by diagnosing and resolving IT infrastructure and networking issues. You will work with experienced engineers to investigate incidents, maintain service quality, and ensure customer requests are resolved within defined service level agreements (SLAs).
This role offers practical exposure to networking, data center technologies, cloud infrastructure, Cisco solutions, storage systems, virtualization, and IT support processes. It is an excellent opportunity for fresh graduates looking to begin a career in technical support, network engineering, or IT infrastructure.
Key Responsibilities
- Provide remote technical support and resolve client incidents.
- Investigate, diagnose, and troubleshoot technical issues.
- Monitor services and ensure SLA compliance.
- Maintain accurate incident and configuration records.
- Escalate unresolved issues and follow up until resolution.
- Perform maintenance and service recovery activities.
- Collaborate with clients, vendors, and internal teams.
- Document incident resolutions and update knowledge articles.
- Support configuration management and asset tracking.
- Deliver excellent customer service throughout the support process.
Qualification Requirements
- Bachelor’s degree or equivalent in Information Technology, Computing, or a related field.
- Entry-level experience or knowledge of technical support is acceptable.
- Basic understanding of networking, routing, switching, and IT infrastructure.
- Knowledge of Cisco, Dell, EMC, Avaya, or similar technologies is beneficial.
- Good analytical, troubleshooting, and communication skills.
- Customer-focused mindset and willingness to learn.
- Associate-level certifications such as CCNA are an added advantage.
Skills to Highlight in Your Resume
- Networking Fundamentals
- Cisco Technologies
- Windows and Linux Basics
- Technical Troubleshooting
- IT Infrastructure
- Cloud Computing Fundamentals
- Remote Technical Support
- Incident Management
- Problem-Solving Skills
- Communication Skills
- Service Level Agreement (SLA) Management
- Configuration Management
If you’re planning a career in networking, cloud, or IT infrastructure, learning high-demand technical skills can improve your opportunities. Explore this guide on Highest Paying Skills in 2026 to identify the most valuable skills employers are hiring for.
Why Consider This Opportunity?
NTT DATA offers fresh graduates an excellent platform to launch their careers in enterprise IT support and infrastructure services. You’ll gain hands-on experience with networking technologies, cloud infrastructure, troubleshooting, and customer support while working with global clients. The hybrid work environment and continuous learning opportunities make this an ideal role for candidates looking to grow in the IT industry.
If you’re exploring career opportunities after graduation, you may also find this guide on the Highest Paying IT Companies in India for Freshers helpful while planning your future.
How to Apply
- Click the official application link below.
- Visit the NTT DATA Careers portal.
- Create a new account or sign in to your existing profile.
- Complete the online application form.
- Upload your latest resume.
- Review your application carefully.
- Submit your application through the official NTT DATA Careers website.
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Frequently Asked Questions (FAQs)
1. Who is eligible to apply for the NTT DATA MS Engineer (L1) role?
Candidates with a Bachelor’s degree or equivalent in Information Technology, Computing, or a related field are eligible to apply.
2. Can freshers apply for this role?
Yes. This is an entry-level role, and the company has mentioned that entry-level experience is acceptable, making it suitable for fresh graduates.
3. What technical skills are important for this position?
Knowledge of networking, Cisco technologies, IT infrastructure, troubleshooting, cloud fundamentals, incident management, and technical support will be beneficial.
4. What is the work mode for this role?
This is a Hybrid Working position based in Bangalore.
5. What salary does NTT DATA offer for this role?
The company has not disclosed the salary. Compensation will be provided as per company standards. To better understand your salary package after receiving an offer, read this guide on CTC vs In-Hand Salary for Freshers.
Conclusion
If you’re looking to begin your career in technical support, networking, and IT infrastructure, the NTT DATA MS Engineer (L1) opportunity is an excellent choice. Apply through the official NTT DATA Careers portal and take the first step toward building a successful career with a globally recognized technology company.
