Deloitte Hiring – CXO End User Support Role – Apply Now

June 17, 2025 admin

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💼 Deloitte Hiring – CXO End User Support Role | Technology Support Careers for Engineering Graduates

📌 Position Summary

Deloitte is looking for dynamic and motivated professionals for the role of CXO – End User Support across multiple locations in India. This role is perfect for candidates who have a passion for technology and a strong desire to deliver world-class IT support in a fast-paced, professional environment.

As a CXO, you’ll be the vital point of contact for handling IT incidents and service requests through various channels including email, phone, and in-person support. You’ll help Deloitte professionals thrive by ensuring a smooth and secure technology experience.

🧾 Work You’ll Do

As a part of Deloitte’s Information Technology Support Services (ITS), your key responsibilities will include:

Providing end-to-end IT support for hardware, software, mobile devices, and network systems
Offering world-class customer service at ITS walk-up support desks
Managing asset tracking, hardware/software configuration, and installations
Installing and configuring firm-standard images on laptops and desktops
Handling mobile device activation, configuration, and issue resolution
Supporting audio/video conference systems, including daily checks and event setups
Collaborating with LAN/WAN/Telephony teams for local hands-on technical activities
Performing Active Directory administration, password resets, and workstation support
Promoting IT services, engaging business users, and documenting troubleshooting steps
Participating in after-hours emergency support as per service agreements

🏢 About the CXO Support Team

The CXO End User Support Team is a core part of Deloitte’s ITS organization, operating across major cities like Hyderabad, Mumbai, Bengaluru, Delhi, Pune, Kolkata, and Chennai. This team supports Deloitte employees with:

Laptop setups for new hires
End-of-lease device transitions
Mobile device (PDA) support
Printer support and configuration
Video conferencing and telephony system troubleshooting

🎓 Required Qualifications

B.Tech / B.E. / Engineering Graduates
Technical troubleshooting skills with a solid understanding of:
- Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams)
- Zoom, Windows, and MAC operating systems
- Networking, Video Conferencing, Audio/Video Systems
- Mobile Device Hardware/Software & Active Directory

💡 Preferred Certifications (Nice to Have)

ITIL Certification
Microsoft MCITP Certification
A+ / N+ Certification
Industry certifications (e.g., Dell, HP)
Basic knowledge of network/system security

🌟 Why Join Deloitte?

Deloitte is a global leader known for innovation, inclusivity, and growth. By joining the CXO Support Team, you will:

Work in a professional environment focused on employee experience and tech innovation
Receive continuous learning and upskilling opportunities
Be part of a high-impact IT team supporting one of the world’s top consulting firms
Gain exposure to enterprise-grade technologies and real-time issue resolution