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Deloitte Exclusively Hiring Freshers in 2025 | ODC Analyst Job | Bangalore & Hyderabad

Deloitte Hiring ODC Analyst – Bangalore & Hyderabad

Kickstart your IT support and customer service career with Deloitte! Deloitte is hiring ODC Analysts in Bangalore and Hyderabad. This role is perfect for engineering graduates passionate about IT operations, technical support, and customer service excellence.


Job Overview

Category Details
Company Name Deloitte
Job Role ODC Analyst – CXO ODC
Locations Bangalore, Hyderabad
Qualification B.Tech / BE / Engineering Graduates
Experience Freshers (2023, 2024, 2025)
Department Information Technology Support
Skills SharePoint, Microsoft Office, Basic Networking & Security
Certifications (Preferred) ITIL, Microsoft MCITP

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Position Summary

The ODC Analyst – CXO serves as a key point of contact for IT incidents and service requests. The role requires a high customer service orientation, the ability to manage multiple stakeholders, and working effectively in a fast-paced IT support environment.


Roles & Responsibilities

  • Deliver world-class customer service via email, phone, and in-person support.

  • Interface with customers and vendors as needed.

  • Maintain and update ODC dashboards, reports, and SharePoint data.

  • Document processes and prepare ODC reports, PPTs, and audit readiness checklists.

  • Coordinate with CXO ODC, EUS, and infrastructure teams for operational and technical support.

  • Assist with LAN, WAN, Telephony, and workstation management in Active Directory.

  • Follow IT processes and maintain compliance with Service Level Targets (SLTs).

  • Support ODC setup, migration, and expansion activities.

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Qualifications

Required

  • B.Tech / BE / Engineering Graduates

  • Basic technical troubleshooting knowledge

  • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)

  • Basic understanding of networking and IT security

Preferred

  • ITIL Certification

  • Microsoft MCITP Certification

  • Familiarity with network and systems security


Why Join Deloitte

  • Work with a global IT support team across Bangalore, Hyderabad, Mumbai, and Delhi.

  • Gain exposure to Offshore Development Center operations and IT service management.

  • Opportunity to grow into advanced IT support, network, and security roles.

  • Collaborative, fast-paced, and professional work environment.


How to Apply

Interested candidates can apply through the Deloitte Careers Page. Make sure to select your preferred location: Bangalore or Hyderabad.

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