Diebold Nixdorf Hiring Associate Service Desk Representative – Apply for Tech Support Careers

Looking to begin your journey in IT support? Diebold Nixdorf, a global leader in connected commerce solutions, is inviting applications for the role of Associate Service Desk Representative. This is a golden opportunity for freshers or early-career professionals to enter the world of tech careers with excellent learning, growth, and salary potential.

Job Overview

About Diebold Nixdorf

Diebold Nixdorf automates, digitizes, and transforms the way over 75 million people bank and shop worldwide. With a presence in over 130 countries and 23,000+ employees, Diebold Nixdorf is a hub for innovation, diversity, and forward-thinking solutions in retail and financial technology.

Key Responsibilities

• Handle inbound customer calls and create service tickets.

• Use remote tools to diagnose and resolve software/hardware issues.

• Update customers on issue resolution status.

• Ensure reported incidents align with existing contracts.

• Escalate unresolved technical issues per company guidelines.

• Maintain documentation, knowledge base entries, and ticket system updates.

• Consistently ensure high levels of customer satisfaction.

Eligibility Criteria

• Education: Bachelor’s Degree or equivalent.

• Experience: 0 to 2 years in service desk support or technical support.

• Excellent communication skills in English and local language.

• Strong understanding of hardware/software troubleshooting.

• Ability to work collaboratively and prioritize tasks efficiently.

Why Join Diebold Nixdorf?

• Get hands-on exposure to global enterprise support systems.

• Learn and work with ticketing tools and remote troubleshooting platforms.

• Develop a long-term career in IT support, infrastructure, or DevOps.

• Be part of a global team redefining customer service and tech operations.

• Grow professionally in an innovation-driven, inclusive culture.

How to Apply?

Visit the official Diebold Nixdorf Careers page to apply. Submit your updated resume and begin your career in tech support today.

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Apply Link – Diebold Nixdorf