Oracle Hiring Technical Analyst 1 – Support | Apply Now for Freshers in India
Oracle Hiring Technical Analyst 1 – Support | Freshers Apply Now
🚀 Kickstart your career with Oracle, a global leader in cloud technology and enterprise solutions. This role is perfect for candidates looking to build a strong foundation in technical support and application troubleshooting.
Job Overview
Category | Details |
---|---|
Company | Oracle |
Role | Technical Analyst 1 – Support |
Location | India (Remote/Hybrid options as per team requirements) |
Job ID | 218870 |
Employment Type | Full-Time – Regular Employee |
Job Level | Individual Contributor |
Experience Level | 0 – 2+ years |
Security Clearance Required | No |
Visa Sponsorship | Not Available |
About Oracle
Oracle is a global leader in cloud solutions, helping organizations tackle today’s most complex challenges with cutting-edge technology. With over 40+ years of innovation and integrity, Oracle partners with industries worldwide, empowering businesses and individuals to thrive.
At Oracle, we value diversity, inclusion, and collaboration, creating an environment where everyone is encouraged to innovate and grow.
Role Overview
As a Technical Solution Analyst, you will be responsible for providing technical support and issue resolution for front-end and back-end applications. You will work closely with internal teams and clients to diagnose, troubleshoot, and implement solutions, ensuring seamless operations for Oracle customers across the globe.
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Key Responsibilities
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Investigate and troubleshoot front-end application issues.
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Capture data, apply fix tools, shadow end users, and test workflows internally and externally.
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Perform back-end tasks including gathering log files, querying tables, updating database fields, and cycling servers.
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Maintain clear and professional communication with clients and internal teams during issue resolution.
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Document notes, activities, resolutions, and knowledge articles throughout the lifecycle of each issue.
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Prioritize tasks effectively, balancing client needs and business requirements.
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Collaborate with cross-functional teams to ensure timely and effective solutions.
Basic Qualifications
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Bachelor’s degree in Computer Engineering, Computer Science, Information Systems, Software Engineering, or related fields.
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Strong problem-solving and communication skills.
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Fluency in English (both written and verbal).
Preferred Qualifications
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0–2 years of experience in application support, client/customer support, incident management, problem management, or change management.
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Hands-on knowledge of SQL.
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Ability to adapt to different shifts and on-call support schedules.
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Willingness to work the 5:30 PM to 2:30 AM IST shift.
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Strong interpersonal and collaboration skills for a global work environment.
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Key Skills
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SQL (Structured Query Language)
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Technical Troubleshooting
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Application & Technical Support
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Problem-solving and incident management
Benefits of Working at Oracle
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Competitive salary and benefits package.
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Health, life insurance, and retirement options.
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Global career growth opportunities and continuous skill development.
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Work-life balance supported by a flexible workplace culture.
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Participation in volunteer and social impact programs.
How to Apply
📩 Apply Here:
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