Osmos Tech Support Internship Hiring 2026 – Pune (Campus ’26)

February 9, 2026 admin

Tech Support (Campus ’26) – Osmos Internship

Introduction

Osmos has opened applications for its Tech Support Internship (Campus ’26) in Pune, and this is a great opportunity for 2026 batch students and freshers who want hands-on exposure to real SaaS systems, production issues, and modern technology stacks.

This role is ideal for candidates who enjoy problem-solving, debugging, and learning by doing. As a Tech Support Intern, you will be the first point of contact for technical issues, working closely with engineering, product, and customer success teams.

If you are looking for a practical internship where you can understand how real software systems work in production—not just theory—this role can give you a strong career start.

About the Company

Osmos is a B2B SaaS company founded by ex-Amazon ad-tech experts. The company is building an AI-powered operating system for retail media, helping retailers and marketplaces increase profitability by up to 7% of sales while delivering better ROAS (Return on Ad Spend) for brands.

Osmos works with Tier-1 retailers and global marketplaces, enabling them to:

Activate more brands
Use advanced targeting
Improve advertising efficiency
Gain a long-term competitive advantage

The company combines startup energy with enterprise-level scale, making it an exciting place for freshers to learn and grow.

Job Overview

The Tech Support (Campus ’26) role is part of Osmos’s Technical Support team. As an intern, you will support the platform by:

Handling L1 technical issues
Debugging problems using logs and dashboards
Assisting customers and internal teams
Learning how real SaaS platforms are monitored and maintained

This role focuses on learning through real issues, not classroom training. You will get exposure to Python, Linux, APIs, SaaS systems, and production debugging.

Job Details

Field	Information
Company Name	Osmos
Job Role	Tech Support (Campus ’26)
Qualification	Bachelor’s Degree / Pursuing
Eligible Batch	2026
Experience	0 – 1 Year
Job Location	Pune
Work Type	Internship
Industry	B2B SaaS / AI / Retail Media
Work Mode	Office / Hybrid (as per team needs)

Qualification

Candidates should meet one of the following:

Currently pursuing BE / BTech / BSc / BCA / MCA
Or recently graduated from a technical or computer-related degree

There is no strict branch restriction, but candidates should have:

Interest in technology
Basic programming exposure
Willingness to learn SaaS systems

📌 College projects, self-learning, or online courses are acceptable.

Eligibility Criteria

To be eligible for this internship, candidates should:

Be from the 2026 batch
Be a fresher or have up to 1 year of experience
Be comfortable working from Pune
Have basic Python knowledge
Be willing to work in a fast-paced startup environment
Be open to flexible shifts if required

No prior corporate experience is mandatory.

Eligible Batch

The internship is specifically for:

2026 Batch Students

Final-year students looking for hands-on SaaS exposure are encouraged to apply.

Key Responsibilities

As a Tech Support Intern at Osmos, you will be responsible for:

Providing L1 technical support through tickets, email, and chat
Performing basic debugging using:
- Logs
- Dashboards
- Internal tools
Assisting with Python scripts for validations or checks (with guidance)
Monitoring platform health and reporting anomalies
Documenting issues, learnings, and fixes in the knowledge base
Escalating complex issues to L2 / L3 teams with clear details
Collaborating with:
- Engineering
- QA
- Product
- Customer Success teams

This role helps you understand how real issues move from customer reports to engineering fixes.

Technical Skills Required

You don’t need to be an expert. Basic knowledge is enough in the following areas:

Python (college projects or self-learning is fine)
Linux commands
Understanding of APIs
Basic networking concepts
Familiarity with logs and error messages
Version control basics (Git – optional)

What matters most is your willingness to debug and learn.

Soft Skills Required

Osmos values the following soft skills highly:

Clear written and verbal communication
Ability to explain technical issues calmly
Problem-solving mindset
Curiosity and eagerness to learn
Ownership and accountability
Ability to work well in a team
Comfort working in a fast-moving startup

Why This Internship Is a Good Opportunity

This internship stands out because:

Real exposure to production SaaS systems
Learn debugging from real customer issues
Work closely with engineering and product teams
Understand how AI-powered platforms operate
Startup culture with high learning speed
Strong foundation for future roles in:
- Tech Support
- DevOps
- Backend Engineering
- Product Support

For 2026 batch students, this is a strong resume-building opportunity.

What You Will Learn

During this internship, you will learn:

How SaaS platforms are monitored and supported
How L1 issues are debugged and escalated
Basics of Python scripting in production systems
Reading logs and dashboards effectively
Writing documentation and knowledge articles
Working in cross-functional teams
Understanding customer-reported technical problems

These skills are valuable across many tech roles.

Career Growth After This Internship

After completing this internship, candidates can move into roles such as:

Technical Support Engineer
Product Support Engineer
DevOps Engineer (with further learning)
Backend Engineer (with coding focus)
Site Reliability Engineer (SRE – long term)

This internship builds a strong technical foundation.

Selection Process

The typical hiring process includes:

Resume shortlisting
Basic technical discussion
Problem-solving / scenario discussion
Final interaction with team

The focus is on attitude, basics, and learning ability.

Who Should Not Apply

This role may not be suitable if:

You dislike debugging or technical problem-solving
You are not interested in SaaS or backend systems
You prefer non-technical or purely management roles
You are unwilling to work in a startup environment

How to Apply

Follow these steps:

Visit the official Osmos careers page
Search for Tech Support (Campus ’26)
Apply with your updated resume
Mention relevant projects or coursework

👉 Apply Link: [OFFICIAL LINK]

Important Notes

Internship role for Campus ’26
Location: Pune
No application or registration fee
Do not share passwords or sensitive data
Apply early as roles may fill quickly

FAQs

Q1. Is this internship only for 2026 batch?
Yes, this role is targeted at Campus ’26 candidates.

Q2. Is prior work experience required?
No, freshers are welcome.

Q3. Is Python mandatory?
Basic Python knowledge is required.

Q4. Is this a paid internship?
Yes, Osmos offers competitive rewards.

Q5. Does Osmos charge any recruitment fee?
No, Osmos does not charge any fee.

Disclaimer

This job post is shared for informational purposes only. We are not affiliated with Osmos. Always apply through the official careers page and beware of recruitment scams.

Conclusion

The Osmos Tech Support Internship (Campus ’26) is an excellent opportunity for students who want real-world SaaS exposure, hands-on debugging experience, and a strong technical foundation early in their careers. If you are curious, proactive, and ready to learn, this internship can open doors to multiple tech career paths.

Apply early and make the most of this opportunity.