S&P Global Apprentice Application Support Analyst Jobs 2026 – Hiring Freshers | IT Roles

Apprentice Application Support Analyst | S&P Global | Hyderabad & Gurgaon | Job ID: 323696

Introduction

Begin your IT career with one of the world’s most respected global intelligence organizations — S&P Global.

S&P Global is hiring Apprentice Application Support Analysts for its Infrastructure & Operations team under the Commodity Insights Division.

This opportunity offers fresh graduates in computer science, IT, or related fields hands-on experience supporting enterprise applications, performing system health checks, and assisting in operational troubleshooting — all within a world-class global organization.

If you’re eager to learn, work in a fast-paced 24/7 environment, and grow in IT support and application management, this is the perfect role to kickstart your career.

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Job Overview

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About S&P Global

S&P Global is a global leader providing Essential Intelligence through trusted data, analytics, and technology.

Its Energy and Commodity Insights division delivers actionable insights that power global decision-making in energy, sustainability, and infrastructure.

With a workforce of 35,000+ professionals worldwide, S&P Global is transforming the way businesses, governments, and institutions understand markets, trends, and sustainability.

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About the Role

As an Apprentice Application Support Analyst, you’ll provide first-line technical and operational support for mission-critical business applications within S&P Global’s Infrastructure & Operations team.

You will handle incident management, system health monitoring, and application troubleshooting while collaborating with infrastructure teams across regions.

This position requires flexibility to work in rotational shifts (APAC, EMEA, and AMER) as part of a 24×7 global IT operations team.

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Key Responsibilities

• Act as the first line of IT support for incidents and service requests from business users.

• Monitor, diagnose, and troubleshoot application-related issues.

• Log and track issues, ensuring timely resolution within defined Service Level Agreements (SLAs).

• Provide proactive monitoring, perform application health checks, and generate periodic reports.

• Collaborate with infrastructure, database, and network teams for escalation and resolution.

• Document technical procedures and prepare support knowledge base articles.

• Communicate clearly and professionally with business users and technical teams.

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Required Qualifications & Skills

• Bachelor’s degree in Computer Science, IT, or related discipline.

• Basic knowledge of operating systems (Windows Server/Linux).

• Understanding of networking concepts, load balancers, firewalls, and virtual servers.

• Familiarity with tools like PuTTY, SSH, RDP, WinSCP, and MySQL Query Browser.

• Knowledge of cloud computing concepts (AWS) is an added advantage.

• Proficiency in Microsoft Office 365, especially Excel (macros, add-ins).

• Excellent communication and documentation skills in English.

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Preferred Skills

• Internship or academic project experience in IT support or system administration.

• Understanding of ITIL or IT Service Management (ITSM) principles.

• Exposure to collaborative tools such as SharePoint, Box, OneDrive, and MS Teams.

• Analytical and problem-solving mindset with patience for diverse user needs.

• Willingness to learn and adapt in a global 24×7 IT environment.

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Technical Tools & Platforms You’ll Work With

• Operating Systems: Linux, Windows Server

• Networking: Load balancers, NAT, Firewalls

• Database Tools: MySQL, Query Browser

• Cloud Platform: AWS

• Access Tools: PuTTY, RDP, SSH, WinSCP

• Collaboration: MS Teams, SharePoint, OneDrive, Box

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What’s in It for You?

Joining S&P Global means being part of a global organization that values growth, inclusion, and innovation.

Here’s what you’ll gain:

• Real-world experience in application and infrastructure support.

• Opportunity to learn cloud technologies and ITSM processes.

• Mentorship from experienced global IT professionals.

• Structured career progression within S&P Global post-apprenticeship.

• Access to industry-leading training and certification programs.

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S&P Global Values

• Integrity: Uphold ethical standards in every decision.

• Discovery: Innovate and explore to deliver better outcomes.

• Partnership: Collaborate globally to achieve shared goals.

These values form the foundation of S&P Global’s culture and guide how teams deliver Essential Intelligence to clients worldwide.

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Benefits

• Comprehensive health and wellness programs.

• Flexible time-off and hybrid work options.

• Continuous learning resources and certification support.

• Financial wellness and retirement planning programs.

• Family-friendly perks and childcare support.

• Global exposure and multicultural collaboration.

For region-specific benefits, visit: spgbenefits.com/benefit-summaries.

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Recommended Certifications for Career Growth

To enhance your technical skills and long-term career prospects, consider:

• ITIL Foundation Certification

• AWS Cloud Practitioner

• Microsoft Azure Fundamentals (AZ-900)

• ServiceNow Fundamentals

• CompTIA A+ / Network+ Certification

These certifications can help you transition into full-time roles such as Application Support Analyst, IT Engineer, or Cloud Operations Specialist.

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How to Apply

1. Visit the official S&P Global Careers Portal: careers.spglobal.com

2. Search for “Apprentice Application Support Analyst – Job ID: 323696”.

3. Review the job details and eligibility criteria.

4. Click Apply Now and complete your application form.

5. Upload your resume and supporting documents.

6. Wait for further updates from the S&P Global recruitment team.

Apply Now – S&P Global Hiring Freshers as Application Support Analysts in Hyderabad & Gurgaon!

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Why This Job Is Ideal for Freshers

• Global exposure in IT operations and infrastructure.

• Hands-on experience supporting business-critical applications.

• Learn from industry leaders in a collaborative, multicultural environment.

• Excellent growth potential within S&P Global post-apprenticeship.

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Skills That Boost IT Support Career Growth

• Application Monitoring & Troubleshooting

• Cloud Administration (AWS / Azure)

• IT Service Management (ITIL)

• Database Management (MySQL / SQL Server)

• Automation & Scripting (PowerShell / Bash)

Developing these job-oriented skills enhances your ability to secure high-paying IT roles globally.

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FAQs

Q1. Is this S&P Global Apprentice role open to freshers?
Yes, it’s designed for recent graduates and entry-level IT professionals.

Q2. What’s the work mode for this job?
The role operates in a 24×7 environment with rotational shifts across Hyderabad and Gurgaon.

Q3. What are the key technical skills required?
Basic knowledge of operating systems, cloud concepts, networking, and database tools.

Q4. Is this a permanent job?
It’s an apprenticeship program that can lead to full-time opportunities based on performance.

Q5. What certifications are helpful for this role?
ITIL, AWS, and ServiceNow certifications are valuable for advancement.

Q6. What is the working schedule?
You’ll work on a rotational shift covering APAC, EMEA, and AMER regions.

Q7. Does S&P Global provide training?
Yes, apprentices receive technical and professional development support.

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Conclusion

The S&P Global Apprentice Application Support Analyst (2026) program is an exceptional opportunity for freshers to gain global IT operations experience at one of the world’s leading data intelligence companies.

You’ll develop critical technical and analytical skills while contributing to the smooth operation of mission-critical business applications.

If you’re ready to grow, learn, and build a rewarding IT career, apply now and join S&P Global’s global Infrastructure & Operations team.

Apply Link – S&P