Wipro Hiring – Associate | Noida, Uttar Pradesh

Join Wipro Limited, a global leader in technology services and digital transformation, empowering businesses in 65+ countries with innovative solutions.

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Job Overview

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Job Description

Wipro HR Services India Pvt Ltd is hiring Associates for its AVIVA Insurance business. This role involves clerical processing, ensuring quality service, and supporting operational excellence.

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Roles & Responsibilities

• Maintain quality service standards and resolve client problems.

• Analyze data to identify trends, define objectives, and recommend improvements.

• Develop, coordinate, and enforce systems, policies, and productivity standards.

• Generate compliance and control reports as per requirements.

• Support internal and external audits with accurate documentation.

• Manage escalations effectively.

• Create scheduled and ad-hoc reports.

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Required Skills & Experience

• Freshers welcome – training will be provided.

• Basic process knowledge and technical skills proficiency.

• MS Office skills, preferably Excel.

• Ability to follow process flows and instructions.

• Excellent understanding of the insurance industry (preferred).

• Ability to meet quality standards within tight deadlines.

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Trainable Skills

• Neutral voice and accent with strong call management.

• Knowledge of UK Savings and Retirement industry (preferred).

• Adaptability and willingness to learn.

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Language Requirement

• English (Reading/Writing/Speaking): C1 proficiency level.

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Work Conditions

• Flexibility to work in 24×5 shift.

• Occasional extended hours to meet business needs.

• Flexibility to move across client teams.

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Mandatory Skills

• L&P Policy Acquisition & Servicing.

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Why Join Wipro

• Opportunity to grow in a global tech and consulting leader.

• Learn and contribute to dynamic, client-focused teams.

• Inclusive workplace with diversity and equal opportunity initiatives.

• Support for career reinvention and continuous upskilling.

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How to Apply

Visit Wipro Careers and apply with Req ID 76915.

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