Mr. Cooper Mortgage Customer Support Associate | Hiring 2025 Freshers | Customer Service Careers
Looking to launch your career with a global leader in financial services?
Mr. Cooper, a leading mortgage servicing company, is hiring fresh graduates for its dynamic Customer Support (Voice) team. If you’re enthusiastic, have strong communication skills, and want to build a rewarding career in the financial sector, this opportunity is for you!
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📝 Mr. Cooper Job Overview
| Details | Information |
|---|---|
| Company Name | Mr. Cooper |
| Role | Mortgage Customer Support Associate – Voice |
| Location | India (typically Bengaluru/Chennai hubs) |
| Category | Customer Service / Financial Services |
| Qualification | UG – (BA/BSc/BCom/BCA), 2025 Batch |
| Experience | Freshers (0–6 months) |
| Salary/Stipend | Competitive (with night shift allowances & growth) |
🚀 Why Join Mr. Cooper?
Mr. Cooper is one of the largest home loan servicers in the US, known for its customer-first approach and innovative tech. As part of the Mortgage Customer Support team, you’ll:
✅ Get hands-on experience handling voice-based customer queries related to loans & mortgages.
✅ Work with a global financial powerhouse that supports career growth through structured training & mentorship programs.
✅ Build strong communication, negotiation & financial domain skills that are highly sought after in banking & fintech.
✅ Thrive in a collaborative, energetic environment designed to boost your learning curve and professional development.
💼 Your Key Responsibilities
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Handle inbound & outbound voice calls, assisting customers with their mortgage queries.
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Provide support on loan options, payments, interest rates, & documentation.
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Ensure exceptional customer satisfaction through professional service.
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Collaborate with peers & mentors to continuously learn financial products and customer service best practices.
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Accurately log call details and escalate complex issues when needed.
👀 Who Can Apply?
✅ Eligibility:
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Fresh graduates from BA, BSc, BCom, BCA (2025 Batch only).
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Strong English verbal communication skills.
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Willingness to work in a night shift voice-based support role (aligning with US business hours).
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Passionate about building a career in customer service & financial services.
🌱 How This Role Fuels Your Career Growth
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Build a solid foundation in financial services & customer relationship management (CRM).
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Opportunity to move into lead, QA, training, or process excellence roles within the organization.
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Gain exposure to international work environments & financial regulations.
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Enhance your resume with highly valued client handling & communication expertise.
💰 Salary, Shift & Work Environment
Mr. Cooper offers competitive packages for freshers, typically ranging from ₹3 LPA to ₹4.5 LPA, including night shift allowances, performance bonuses & medical benefits.
Enjoy working in a modern office setup with recreational zones, team-building activities, and leadership engagement sessions.
🚀 How to Apply for the Mr. Cooper Customer Support Role?
👉 Visit the official Mr. Cooper careers page or check popular portals like Naukri & LinkedIn.
Prepare an updated resume highlighting your communication skills, willingness to work in shifts, and eagerness to learn.
Ace the screening with your clarity in speech & customer-centric mindset.
Apply Now – Click here – Mr.Cooper
🔥 Ready to Kickstart Your Customer Service Career with Mr. Cooper?
This is your chance to start strong in a high-growth industry, learn financial services from scratch, and build a long-term career path.
Apply today & step into the world of global mortgage servicing!
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