dentsu Graduate Trainee ORM Recruitment 2026 – Apply Now

February 9, 2026 admin

Graduate Trainee – ORM (dentsu Recruitment 2026)

Introduction

dentsu has officially announced hiring for the Graduate Trainee – ORM (Online Reputation Management) role for 2026. This opportunity is ideal for fresh graduates who are interested in digital marketing, social media management, brand reputation, and customer engagement.

The role is offered as a 6-month traineeship with a monthly stipend of ₹20,000, and there is a strong possibility of conversion to a full-time role based on performance. The job is office-based and located in Mumbai and Gurugram.

If you enjoy interacting with people online, analyzing conversations on social media, and helping brands build a positive image, this role can be an excellent starting point for your career in digital marketing.

About the Company

dentsu is a global advertising, marketing, and media services company with a history of more than 120 years.

dentsu works with some of the world’s biggest brands, helping them connect with audiences through creative, media, technology, and data-driven solutions. The company operates across multiple countries and is known for innovation, creativity, and integrated growth strategies.

In India, dentsu is a major player in the digital marketing and advertising ecosystem, offering strong career opportunities for freshers who want to grow in marketing, media, analytics, and creative roles.

Job Overview

The Graduate Trainee – ORM role focuses on Online Reputation Management, which means monitoring how a brand is talked about online and responding in a way that builds trust and credibility.

As a trainee, you will:

Monitor social media conversations
Respond to customer queries and complaints
Analyze audience sentiment
Prepare reports and insights
Support brand teams in improving digital reputation

This role combines communication skills, analytical thinking, and digital awareness, making it suitable even for candidates without technical backgrounds.

Job Details

Field	Information
Company Name	dentsu
Job Role	Graduate Trainee – ORM
Qualification	Bachelor’s Degree
Eligible Batch	2023, 2024, 2025, 2026
Traineeship Duration	6 Months
Stipend	₹20,000 per month
Job Location	Mumbai, Gurugram
Working Mode	On-site (Office-based)
Work Schedule	5 Days Working
Employment Type	Part-time / Consultant

Qualification

Candidates applying for this role should have:

A Bachelor’s degree in:
- Marketing
- Communications
- Media Studies
- Journalism
- Advertising
- Or any related field

📌 Candidates from other streams can also apply if they have:

Interest in digital marketing
Good written communication skills
Exposure to social media or content handling

No specific percentage or CGPA requirement is mentioned.

Eligibility Criteria

To be eligible for the dentsu Graduate Trainee ORM role, candidates should:

Be a fresher or recent graduate
Have strong written communication skills
Be comfortable working from the office
Be willing to work in Mumbai or Gurugram
Have basic understanding of social media platforms
Be open to learning digital marketing tools and processes

Prior experience is not mandatory.

Eligible Batch

The following batches are eligible to apply:

2023 Pass-outs
2024 Pass-outs
2025 Pass-outs
2026 Pass-outs

Final-year students and recent graduates are encouraged to apply.

Skills Required

dentsu is looking for candidates with the following skills:

Communication Skills

Strong written English
Ability to respond professionally to customers
Clear and polite tone in online conversations

Digital & Social Media Skills

Understanding of social media platforms like:
- Instagram
- Facebook
- Twitter (X)
- YouTube
Awareness of digital communities and online trends

Analytical Skills

Ability to analyze audience sentiment
Understanding customer feedback and complaints
Identifying patterns and trends in conversations

Other Skills

Attention to detail
Calm handling of negative feedback
Problem-solving mindset
Ability to work under deadlines

Roles and Responsibilities

As a Graduate Trainee – ORM, your responsibilities will include:

Online Monitoring & Engagement

Monitor comments, messages, mentions, and reviews
Track feedback, complaints, and suggestions
Respond to customer queries in a timely manner

Reputation Management

Handle negative feedback professionally
Escalate issues as per defined turnaround time
Protect and enhance brand reputation online

Audience Interaction

Engage with users on behalf of the brand
Acknowledge positive feedback and compliments
Build trust through thoughtful communication

Data Analysis & Reporting

Collect and categorize audience data
Analyze sentiment and engagement trends
Identify platforms with maximum buzz
Understand regional trends in conversations

Reporting & Insights

Prepare daily, weekly, and monthly ORM reports
Share insights with internal brand teams
Highlight issues, opportunities, and recommendations

Strategy Support

Benchmark brand performance against competitors
Suggest improvements to customer experience
Support social care and response benchmarks

Why This Job Is a Good Opportunity

This role is a strong career starter because:

No technical background required
Hands-on experience in digital marketing
Exposure to real brand conversations
Learn ORM tools and social listening platforms
Opportunity to convert to a full-time role
Work with a globally recognised brand
Strong learning and mentorship environment

For freshers who enjoy content, communication, and analysis, this role provides a practical entry into the digital marketing industry.

Career Growth After This Role

After completing the traineeship, candidates may grow into roles such as:

ORM Executive
Social Media Executive
Digital Marketing Executive
Brand Reputation Analyst
Community Manager

Career progression depends on:

Performance during traineeship
Communication skills
Analytical ability
Willingness to learn

Selection Process

The typical hiring process includes:

Online application
Resume screening
Interview (communication & scenario-based)
Final discussion

The process is designed to assess attitude, communication, and problem-solving, not just academic scores.

Who Should Not Apply

This role may not be suitable if:

You dislike customer interaction
You are not comfortable with social media
You prefer purely technical or coding roles
You are unwilling to work from office

How to Apply

Follow these steps to apply:

Visit the official dentsu careers website
Search for Graduate Trainee – ORM
Select your preferred location
Submit your application with updated resume

👉 Apply Link: [OFFICIAL LINK]

Apply Link – dentsu

Important Notes

Stipend: ₹20,000 per month
Duration: 6 months
Office-based role
Early applications are encouraged
dentsu does not charge any recruitment fee

FAQs

Q1. Is this role suitable for freshers?
Yes, it is designed mainly for fresh graduates.

Q2. Which batches are eligible?
2023, 2024, 2025, and 2026.

Q3. Is this a permanent job?
It is a traineeship with potential for full-time conversion.

Q4. Is work from home allowed?
No, this role is office-based.

Q5. Does dentsu charge any application fee?
No, dentsu never charges any recruitment fee.

Disclaimer

This job post is for informational purposes only. We are not associated with dentsu. Always apply through the official dentsu careers website and never pay money for job offers.

Conclusion

The dentsu Graduate Trainee ORM Recruitment 2026 is an excellent opportunity for freshers who want to start a career in digital marketing and brand management. With hands-on exposure, structured learning, and the possibility of full-time employment, this role offers both stability and growth.

If you meet the eligibility criteria and enjoy working with digital platforms and people, apply early and prepare confidently.