BT Group Hiring Freshers 2026 – Trainee Business Support

BT Group Hiring Freshers 2026 – Trainee Business Service Support Advisor

Introduction

BT Group is hiring freshers in 2026 for the role of Trainee Business Service Support Advisor in Gurugram.
This role is suitable for graduates who want to start their career in customer service, business support, and operations.

If you are a fresher looking for a structured role with learning support and supervision, this job is a good starting point.

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About the Company

BT Group is a global communications company based in the UK.
The company provides networking, IT, and digital services to customers across the world.

BT Group is known for its inclusive work culture, learning environment, and long-term career growth.

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Job Overview

This is an entry-level trainee role under the Business Services & Operations function.
You will support customers across different channels and help resolve basic service-related issues under full supervision.

The role focuses on learning, customer handling, and following standard procedures.

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Job Details

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Qualification

Candidates should have:

• Graduate degree in any discipline

• Basic communication and computer skills

• Interest in customer service or business support roles

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Eligibility Criteria

• Freshers are eligible to apply

• No prior experience required

• Willingness to learn and follow processes

• Comfortable working under supervision

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Eligible Batch

Candidates from the following batches can apply:

• 2024

• 2025

• 2026

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Skills Required

• Good communication skills

• Basic problem-solving ability

• Time management

• Customer handling skills

• Ability to work under pressure

• Willingness to learn

• Teamwork mindset

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Roles and Responsibilities

As a Trainee Business Service Support Advisor, you will:

• Assist customers across different channels

• Understand customer needs and collect information

• Handle routine customer service tasks

• Follow standard processes and guidelines

• Escalate issues when required

• Participate in process improvement activities

• Maintain professional communication with customers

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Why This Job Is a Good Opportunity

This role gives freshers a chance to start their career with a well-known global company.
You will receive proper supervision, learn customer service skills, and understand business operations from the ground level.

It is a good role for those who want stability and gradual career growth.

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Selection Process

The hiring process generally includes:

1. Online application

2. Resume screening

3. Interview rounds

4. Final selection

The process may vary.

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Who Should Not Apply

• Candidates not interested in customer-facing roles

• Those looking only for technical or coding jobs

• Applicants not ready to work in a structured process-driven role

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How to Apply

Follow these steps:

1. Visit the official BT Group careers website

2. Search for Trainee Business Service Support Advisor (Job Req ID: 55053)

3. Read the job description carefully

4. Submit your application online

👉 Apply Link: Apply only through the official BT Group careers website

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Important Notes

• Application is completely free

• No fees for job or interview

• Job location is Gurugram

• Keep your resume updated

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FAQs

Is BT Group hiring freshers in 2026?
Yes, BT Group is hiring freshers for this role.

Which batches are eligible?
2024, 2025, and 2026 batches.

Is experience required?
No, freshers can apply.

What is the job location?
Gurugram, Haryana.

Is there any application fee?
No, applying is free.

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Disclaimer

This job post is shared only for information purposes.
We do not charge any money for jobs or interviews. Always apply through the official website.

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Conclusion

If you are a fresher looking to start your career in 2026, BT Group hiring freshers for this trainee role is a good opportunity.
Apply early, prepare well, and begin your professional journey with confidence.
All the best 👍

Apply Link – BT Group