Deloitte Hiring 2025 | Analyst – ODC Team & GTLO Intela Support Agent | Tech Jobs in Hyderabad
Deloitte Hiring 2025 | Analyst – ODC Team & GTLO Intela Support Agent | Hyderabad | Tech Careers & Remote Jobs
Looking to kickstart your tech career with one of the world’s leading professional services firms? Deloitte India is hiring for two exciting roles in Hyderabad — Analyst – ODC Team and GTLO Intela Support Agent. If you’re passionate about technology, customer service excellence, and professional growth, this could be your gateway to an exceptional career.
In this post, we’ll cover job details, responsibilities, required skills, salary insights, and application links — optimized for remote jobs, tech careers, career growth, software engineer salary, and work-from-home opportunities.
🧾 Job Openings Overview
| Company Name | Deloitte India |
|---|---|
| Roles | Analyst – ODC Team / GTLO Intela Support Agent |
| Eligibility | B.E/B.Tech/Graduate (Any Stream) |
| Batch | 2023 / 2024 / 2025 |
| Location | Hyderabad, Telangana, India |
| Salary | ₹6 LPA – ₹10 LPA (Estimated) |
🏢 Company 1: Deloitte India – Analyst (ODC Team)
📋 Job Overview
| Field | Details |
|---|---|
| Company Name | Deloitte India |
| Role | Analyst – Offshore Development Center (ODC) Team |
| Eligibility | B.E/B.Tech/Engineering Graduates |
| Batch | 2023 / 2024 / 2025 |
| Salary | ₹6 – ₹9 LPA (Estimated) |
🏢 About Deloitte
Deloitte is one of the world’s leading professional services networks, known for its commitment to innovation, technology, and client success. The company offers a culture that emphasizes continuous learning, leadership growth, and collaboration. Deloitte India’s Offshore Development Center (ODC) supports technology operations and IT excellence for clients across the globe.
💼 Role Overview
As an Analyst – ODC Team, you will be responsible for delivering world-class IT and customer support services. You’ll work closely with the CXO IT and ODC teams to manage operations, compliance checks, and end-user support. This is a dynamic, tech-focused role that requires strong communication, organizational, and problem-solving skills.
⚙️ Key Responsibilities
- Provide outstanding customer service to global clients.
- Collaborate with CXO and ODC IT teams for issue resolution and process improvements.
- Maintain dashboards, SharePoint data, and ODC compliance reports.
- Handle ServiceNow tickets and ensure timely resolution.
- Manage endpoint configuration, onboarding/offboarding, and asset tracking.
- Support vulnerability management and audit readiness initiatives.
- Assist in documentation, reporting, and stakeholder communication.
🧠 Required Skills
- Strong troubleshooting skills on Windows 11, Thin Client, IoT, and Linux.
- Knowledge of Windows Scripting, Group Policies (GPOs), and MS Office.
- Familiarity with networking, SharePoint, and compliance management.
- Excellent verbal and written communication skills.
- Team player with attention to detail and a service-oriented mindset.
🎓 Preferred Qualifications
- ITIL Certification
- Microsoft MCITP Certification
- Qualys VMDR Certification (added advantage)
💰 Salary & Benefits
- Estimated Salary: ₹6 – ₹9 LPA
- Health insurance, flexible work culture, and career learning programs.
- Access to Deloitte University (DU) India for leadership and professional development.
- Exposure to cutting-edge IT infrastructure and international clients.
📍 Location
- Hyderabad, Telangana, India
📝 How to Apply
🔗 Apply Now: Click Here to Apply for Analyst – ODC Team at Deloitte India
🏢 Company 2: Deloitte India – GTLO Intela Support Agent
📋 Job Overview
| Field | Details |
|---|---|
| Company Name | Deloitte India |
| Role | GTLO Intela Support Agent |
| Eligibility | Any Graduate with Technical Knowledge |
| Batch | 2023 / 2024 / 2025 |
| Salary | ₹5 – ₹8 LPA (Estimated) |
🏢 About the Role
The Global Tax & Legal Operations (GTLO) Support Team at Deloitte provides 24/7 technical assistance for global digital applications such as “Global Intela.” As an Intela Support Agent, you’ll manage service requests, troubleshoot incidents, and ensure timely support delivery to clients and practitioners worldwide.
💼 Role Overview
You’ll function as the first point of contact for all application-related issues, providing professional, prompt, and efficient support. This role is best suited for those who love solving technical problems and ensuring client satisfaction.
⚙️ Key Responsibilities
- Provide voice, chat, and email support to clients globally.
- Manage tickets and service requests using ServiceNow.
- Troubleshoot issues on Microsoft technologies (ASP.NET, C#, Active Directory).
- Handle account provisioning for client users.
- Collaborate with development teams to resolve application defects.
- Maintain SLA targets, escalation thresholds, and quality metrics.
- Manage shift-based operations including weekends or holidays.
🧠 Required Skills
- Excellent communication and customer service skills.
- Familiarity with ITIL framework, ServiceNow, and Azure.
- Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong problem-solving mindset and multitasking abilities.
- Exposure to technical troubleshooting or L1/L2 support environments.
💰 Salary & Benefits
- Estimated Salary: ₹5 – ₹8 LPA
- Global exposure and career advancement opportunities.
- Comprehensive health, financial, and well-being programs.
- Professional growth through Deloitte’s Leadership Development Centers.
📍 Location
- Hyderabad, Telangana, India
📝 How to Apply
🔗 Apply Now: Click Here to Apply for GTLO Intela Support Agent Role at Deloitte India
🎯 Why Choose Deloitte India?
- 🌍 Global exposure to cutting-edge technology and international clients.
- 💼 Structured learning through Deloitte University – Leadership Center in India.
- 🧠 Mentorship and career growth programs.
- 🧩 Collaborative, inclusive, and innovative work culture.
- 💰 Competitive salary and comprehensive benefits.
💡 Interview Tips
- Prepare your resume highlighting customer service, IT, and problem-solving skills.
- Review basics of ITIL, ServiceNow, and MS Office troubleshooting.
- Expect scenario-based and technical questions during interviews.
- Be ready to work flexible shifts and showcase adaptability.
❓ FAQs
Q1. What is the salary for the Analyst – ODC Team role at Deloitte?
👉 The estimated salary ranges between ₹6 LPA – ₹9 LPA depending on experience and performance.
Q2. Can fresh graduates apply for Deloitte’s GTLO Intela Support role?
👉 Yes, candidates with 0–2 years of experience are eligible.
Q3. Is this a remote or office-based job?
👉 The positions are primarily based in Hyderabad, with flexible or hybrid work options available depending on project needs.
Q4. What certifications will boost my chances?
👉 ITIL, Microsoft certifications, and basic scripting or network knowledge are highly valued.
🏁 Conclusion
Deloitte’s latest hiring drive for Analyst – ODC Team and GTLO Intela Support Agent offers an excellent opportunity for graduates and tech enthusiasts to start or grow their careers with a global leader. If you are seeking tech jobs in Hyderabad, career growth, and a dynamic work culture, now’s your chance to join Deloitte India’s world-class teams.
👉 Don’t wait — apply today and take the first step toward a rewarding tech career at Deloitte!
