Deloitte EUS Analyst Job 2025 | Freshers & Experienced | Tech Support Careers

June 25, 2025 admin

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Deloitte EUS Analyst – Technology Support Services (TSS) | Freshers & Experienced Apply Now

Are you a passionate IT graduate with a desire to start a fulfilling tech career at a global leader? Deloitte, one of the “Big Four” professional services firms, is hiring for the EUS (End User Support) Analyst position under its Technology Support Services (TSS) team. If you’re someone who thrives on customer interaction, has a passion for troubleshooting, and seeks long-term career growth, this role is your entry point to an exciting professional journey.

This full-time opportunity is based in Deloitte’s Hyderabad, Mumbai, Delhi, and Bengaluru offices and welcomes engineering graduates looking to build a future in IT support and infrastructure services.

Key Job Highlights

Parameter	Details
Company Name	Deloitte India (Technology Support Services – TSS)
Role	Analyst – End User Support (EUS)
Location	Hyderabad, Mumbai, Bengaluru, Delhi
Department	Technology Support Services (TSS)
Qualification	B.Tech, BE, or Engineering Graduates
Experience	0 to 2 years (Freshers eligible)
Job Type	Full-Time
Work Mode	Onsite with occasional remote support responsibilities
Salary (Estimated)	₹4 LPA to ₹6.5 LPA (based on experience and skillset)
Shift Timing	Standard Business Hours

Work You’ll Do

As an EUS Analyst, you will be the first point of contact for IT support within Deloitte’s offices. Your focus will be on delivering exceptional customer service to employees needing assistance with hardware, software, mobile devices, video conferencing, and other technical challenges.

You’ll contribute to the setup and support of Deloitte’s technology infrastructure while growing your knowledge across modern platforms and services. From solving real-time walk-up queries to managing devices and assets, your role is central to maintaining operational efficiency.

Key Responsibilities:

Provide technical support to employees at Deloitte walk-up desks.
Assist with hardware and software troubleshooting, installation, and configuration.
Manage asset tracking and inventory for laptops, peripherals, and mobile devices.
Support audio/video conference systems, projectors, video walls, and telephony.
Perform Active Directory tasks including password resets and workstation management.
Assist infrastructure teams with on-site support for network, telephony, and LAN/WAN issues.
Document incidents and resolutions for knowledge base development.
Interface professionally with vendors, internal teams, and customers.
Participate in rotational after-hours emergency support, as per SLA requirements.

Required Skills

To succeed in this role, Deloitte seeks candidates who demonstrate a mix of technical proficiency and customer service orientation.

Excellent troubleshooting ability in Microsoft Windows, MS Office Suite (Outlook, Excel, PowerPoint), and video conferencing tools.
Familiarity with mobile platforms (iOS/Android) and device setup.
Strong documentation and communication skills.
Working knowledge of Active Directory and asset management.
Exposure to MAC operating systems and ITIL processes (preferred).
Team player with a positive attitude, high energy, and a commitment to learning.

Preferred Certifications

Although not mandatory, having certifications enhances your profile:

ITIL Foundation Certification
Microsoft MCITP
A+ / N+ Certifications
Vendor certifications (Dell, HP, Lenovo, etc.)

About the Team – Technology Support Services (TSS)

The TSS team is a vital arm of Deloitte’s IT Services and operates from major Indian cities. The team is responsible for all on-site and walk-up IT support including laptop setup for new hires, lease returns, printer configuration, VC support, and PDA/mobile deployment.

By being on the frontlines of Deloitte’s IT support ecosystem, the TSS team ensures that employees are empowered to perform at their best using the latest tools and technology.

Why Join Deloitte?

At Deloitte, careers are more than jobs. You become part of a global network of professionals, with access to world-class infrastructure and resources to build a future-proof career.

Here’s what you get:

📈 Career Growth: Learn from the best via structured mentorship, live classrooms, and eLearning.
🧠 Learning Ecosystem: Get trained at the DU Leadership Center in India, Deloitte’s state-of-the-art learning hub.
🌍 Global Exposure: Collaborate with teams across geographies on enterprise-level technologies.
🧘 Work-Life Balance: Enjoy well-being initiatives, flexible work structures, and supportive teams.
💼 Long-Term Opportunities: Move across verticals such as Networking, Cloud, Cybersecurity, or IT Infrastructure.

Benefits You Can Count On

Competitive salary package with performance-linked incentives
Medical, health, and wellness benefits
Paid time off and public holidays
Access to LinkedIn Learning and internal courses
Relocation assistance (if applicable)
Financial and retirement planning resources
Employee referral bonus programs
Life, accident, and disability insurance

How You’ll Grow

Your career at Deloitte will be defined by continuous growth. No matter where you start, you’ll have access to:

Personalized learning paths
Cross-functional projects
Sponsorship for certifications
Networking with leaders, mentors, and peers
Opportunities to contribute to global initiatives

Explore DU: The Leadership Center in India

Deloitte’s Culture and Purpose

Deloitte’s inclusive, people-first culture is designed to help individuals thrive. At its core, Deloitte believes in creating a positive impact that extends to its clients, employees, and communities.

Whether it’s volunteering, sustainability, or education—Deloitte supports professionals in making a difference.

Application Process

✅ Apply Now via Deloitte’s official careers portal.
🛡 No fees required at any stage. Be aware of recruitment fraud.
📧 All communication will be via official Deloitte email domains.

Apply Link – Click Here – Deloitte

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