OPTEL & ASSA ABLOY Hiring 2025 | Technical Support Trainee & RPA Trainee Roles for Freshers | Apply Now!

Are you ready to begin your professional journey with world-class companies that are shaping the future of technology, automation, and sustainable innovation? 🌍

Two global leaders — OPTEL Group and ASSA ABLOY — are now hiring fresh graduates for Technical Support Trainee and RPA Trainee roles in India (Goa & Chennai).

Both roles offer an incredible opportunity to work on cutting-edge technologies, learn from experienced mentors, and build a career in global organizations that are making real-world impact.

Let’s explore the details, responsibilities, skills required, and how to apply 👇

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💼 Company 1: OPTEL Group

🏢 Job Overview

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🧠 About OPTEL

OPTEL Group is a global technology company headquartered in Canada, renowned for creating transformative hardware and software solutions that ensure supply chain transparency and sustainability.

Their mission is to help industries — especially pharmaceuticals, food, and manufacturing — achieve compliance, efficiency, and eco-friendly operations using smart technologies.

OPTEL’s innovative traceability platforms allow companies to monitor products across the supply chain, reduce waste, and promote sustainability — all in line with their vision of a smarter, safer, and more responsible world.

Operating across continents, OPTEL is known for its Responsible. Agile. Innovative. culture that empowers young professionals to contribute to global solutions.

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💻 Role Overview: Trainee (Technical Support)

As a Technical Support Trainee at OPTEL, you’ll be the first point of contact for customers, handling service requests, troubleshooting, and providing frontline technical assistance.

This role blends customer relationship management, technical support, and problem-solving — ideal for candidates looking to build strong foundations in IT support and client services.

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🔑 Key Responsibilities

• Manage customer calls and service requests through OPTEL’s online platform.

• Log all interactions accurately into the company’s CRM software.

• Collaborate with internal departments and plant managers to route requests.

• Provide Level 1 technical support under guidance from senior specialists.

• Attend team meetings and contribute to process improvements.

• Participate in documentation and system update activities.

• Perform related duties during rotational shifts or off weeks.

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🧩 Required Skills

Technical Requirements:

• Diploma or degree in Electrical / Electronics / Computer Science / Networking.

• Basic understanding of IT systems and customer support tools.

• Familiarity with troubleshooting and system support.

Soft Skills:

• Excellent verbal and written communication skills.

• Strong organizational and prioritization ability.

• Customer service orientation with empathy and patience.

• Problem-solving mindset and willingness to learn.

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⏰ Shift & Work Schedule

• Operates on rotational shifts following a predefined cycle.

• Flexibility to work across different time zones as per client requirements.

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💰 Salary & Benefits

💸 Estimated Salary: ₹4 – 6 LPA
🎁 Benefits Include:

• Flexible working schedule

• Training under industry experts

• Exposure to global technical environments

• Collaborative, diverse work culture

• Potential conversion to full-time employment

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🌍 Life at OPTEL

OPTEL believes in a diverse, inclusive, and fair work environment. The company encourages creativity and innovation across all roles, recognizing that diversity drives better problem-solving.

Every employee at OPTEL is valued for their unique perspective and contribution to creating a sustainable and transparent world.

The company’s Goa facility is known for its energetic, multicultural workforce and opportunities to work on impactful international projects.

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📝 How to Apply

🔗 Apply Here → OPTEL Careers – Technical Support Trainee

Apply Link – OPTEL

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💼 Company 2: ASSA ABLOY

🏢 Job Overview

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🧠 About ASSA ABLOY

ASSA ABLOY Group is the global leader in access solutions, with operations in over 70 countries and 63,000+ employees worldwide.

The company develops technologies that make physical and digital access safer, more secure, and more convenient — helping billions of people every day.

ASSA ABLOY is also a pioneer in Robotic Process Automation (RPA), using modern automation technologies to streamline operations and deliver smarter, faster business solutions.

Employees at ASSA ABLOY enjoy a global, innovation-driven workplace that supports personal growth, creativity, and collaboration.

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💻 Role Overview: RPA Trainee

The RPA Trainee role is an exciting entry point into the world of automation engineering. You’ll work on end-to-end process automation projects — designing, developing, and deploying RPA workflows and bots that enhance operational efficiency.

This position is ideal for candidates with a passion for software development, process design, and intelligent automation.

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🔑 Key Responsibilities

• Design and test RPA workflows aligned with business needs.

• Collaborate with cross-functional teams to define automation requirements.

• Deploy and support RPA components including bots, scripts, and code repositories.

• Create and maintain end-user documentation for automation solutions.

• Support the launch and troubleshooting of automation deployments.

• Perform QA processes to ensure quality of automated workflows.

• Maintain knowledge of emerging technologies in automation and integration.

• Work closely with Business Analysts, Product Owners, and Process Leads.

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🧩 Required Skills

Technical Skills:

• Programming knowledge in Python, Java, or .NET.

• Familiarity with SQL databases and query writing.

• Understanding of RPA tools and integration platforms.

• Knowledge of process analysis, design, and testing.

Soft Skills:

• Excellent analytical and problem-solving ability.

• Strong communication and collaboration skills.

• Eagerness to learn automation technologies.

• Time management and multitasking ability.

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💰 Salary & Benefits

💸 Estimated Salary: ₹5 – 7 LPA
🌟 Employee Benefits:

• Flexible work hours and ergonomic workstations

• Internal and external technical training programs

• Global exposure to automation projects

• Stable and inclusive work environment

• Career growth within a respected global brand

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🌍 Life at ASSA ABLOY

At ASSA ABLOY, innovation meets inclusion. The company’s commitment to diversity and continuous learning ensures that every employee is empowered to contribute meaningfully.

With a people-first approach, ASSA ABLOY invests heavily in employee development, offering regular training, mentorship, and cross-country collaboration opportunities.

As an RPA Trainee, you’ll not only develop technical expertise but also become part of an organization that values sustainability, teamwork, and leadership.

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📝 How to Apply

🔗 Apply Here → ASSA ABLOY Careers – RPA Trainee

Apply Link – ASSA ABLOY

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🧭 Comparison Overview

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🎯 Interview Tips for Freshers

1. Know the Company:
   Research OPTEL’s sustainability projects or ASSA ABLOY’s automation products before your interview.

2. Highlight Transferable Skills:
   Communication, adaptability, and technical curiosity stand out for both roles.

3. Prepare for Technical Questions:
   Review networking basics, troubleshooting, or simple programming concepts.

4. Ask Insightful Questions:
   Show your enthusiasm by asking about the company’s automation tools or sustainability initiatives.

5. Be Confident & Authentic:
   Freshers are not expected to know everything — focus on your learning mindset.

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🚀 Conclusion

Both OPTEL and ASSA ABLOY offer promising opportunities for 2025 graduates ready to begin their careers in technology, support, and automation.

Whether you want to assist clients with technical solutions or design intelligent automation workflows, these positions provide hands-on learning, mentorship, and global exposure.

Don’t wait — apply today and take the first step towards a meaningful career in global technology! 🌐