Scale Computing Trainee Engineer NOC Hiring 2026 – Bengaluru

Scale Computing Trainee Engineer NOC Hiring 2026 – Bengaluru

Introduction

Scale Computing is hiring for the position of Trainee Engineer, NOC in Bengaluru, Karnataka. This is a full-time Technical Support opportunity focused on network operations, first-level technical support, troubleshooting and customer assistance.

The role is suitable for candidates with a technical bachelor’s degree and up to 2 years of networking experience. Candidates will work with customers through phone, email and support tickets while troubleshooting technical issues and escalating problems when required.

The position requires knowledge of networking concepts including routing, switching, TCP/IP protocols, network troubleshooting tools, subnetting, firewalls and the OSI model. The listed shift is 9:30 PM to 6:30 AM.

Quick Job Snapshot

Job Detail	Information
Company Name	Scale Computing
Role	Trainee Engineer, NOC
Qualification	B.E./B.Tech/BCA in Computer Science, Telecommunication, Electronics & Communication, Information Technology, or related field
Eligible Batch	2024, 2025, 2026
Experience	0–2 years preferred in networking
Location	Bengaluru, Karnataka
Work Mode	Not specified by the company.
Job Type	Full-time
Salary	As per Company Standards
Shift	9:30 PM – 6:30 AM, Night Shift

About the Role

The Trainee Engineer, NOC role involves supporting daily support desk operations and providing first-level technical assistance. The selected candidate will take customer calls, record reported problems in the ticketing system, troubleshoot issues, resolve problems or escalate them appropriately.

The role also includes preventative maintenance, troubleshooting, configuration and technical support for end users. Candidates will communicate with customers through phone, email, instant messaging, video conferencing and support tickets.

Strong networking fundamentals are important for the role, including routing and switching concepts, network protocols, troubleshooting tools, subnetting, firewall rules and security-related concepts.

Key Responsibilities

• Provide helpful and professional assistance to customers through phone, email and tickets.
• Create or update support tickets for phone calls.
• Document calls, actions and relevant information in ticket notes.
• Handle tickets created by customers through email.
• Follow up proactively on existing tickets within specified time frames.
• Resolve or escalate tickets within SLA guidelines.
• Collaborate with other departments and teams on tickets and solutions.
• Evaluate customer needs and determine appropriate actions.
• Troubleshoot complex technical issues with customers over the phone.
• Understand and follow security and customer account guidelines.
• Process voicemails and create or update support tickets as required.
• Write customized email responses for specific customer situations.
• Follow Scale Computing policies and procedures.
• Place outbound calls to resolve internally detected issues.
• Maintain professional and courteous communication with customers.

Qualification Requirements

Education: Bachelor’s degree such as B.E., B.Tech or BCA in a technical domain including Computer Science, Telecommunication, Electronics & Communication, Information Technology or a related field.

Experience: Minimum experience in the networking domain is preferred, with the listing specifying 0–2 years. Experience in helpdesk or technical support is also preferred.

Computer Systems: Knowledge of general computer systems, PCs, laptops and mobile devices, along with current and recent operating systems such as Windows, Mac OS and Linux.

Networking: Entry-level knowledge of switches, routers, firewalls and networking in general is required.

Routing and Switching: Knowledge of static and dynamic routing, routing tables, default gateways, VLANs, trunks, link bonding, Spanning Tree, RSTP, MAC address tables and ARP.

Network Protocols: Understanding of TCP, UDP, DHCP, DNS, VPN, ICMP, Telnet, SSH, FTP, HTTP(S), IPSEC and SSL.

Troubleshooting: Familiarity with tools such as PING, TRACEROUTE, NSLOOKUP and IPCONFIG, along with subnetting, supernetting, firewall rules and access lists.

Professional Skills: Candidates should be detail-oriented, analytical, able to troubleshoot problems and comfortable working in a team environment.

Skills to Highlight in Your Resume

• Networking Fundamentals
• Routing and Switching
• TCP/IP
• DNS
• DHCP
• VPN
• VLAN
• ARP
• SSH
• HTTP/HTTPS
• IPSEC
• SSL
• Linux
• Windows
• Network Troubleshooting
• Subnetting
• Supernetting
• Firewalls
• Access Lists
• Technical Support
• Helpdesk Support

Industry certifications such as CompTIA Network+, CCNA, CCNP and JNCIA, as well as Wireshark knowledge, are listed as preferred.

Candidates building their technical profiles can also explore our guide to important skills in 2026.

Why Consider This Opportunity?

The Trainee Engineer, NOC position provides practical exposure to technical support, network troubleshooting, customer communication and NOC operations. Candidates can work with routing, switching, networking protocols, operating systems and network troubleshooting tools.

The role also involves ticket management, SLA-based resolution and collaboration with other departments. The company lists flexible work environment and opportunities to grow with the organization among the perks of the position.

Candidates interested in building their networking and IT career can also refer to our Coursera vs Udemy guide for freshers when choosing additional learning resources.

How to Apply

1. Open the official Scale Computing application page for the Trainee Engineer, NOC position.
2. Review the education, networking and technical support requirements.
3. Prepare an updated resume highlighting networking fundamentals, troubleshooting, Linux/Windows and relevant certifications.
4. Complete the application details on the official recruitment portal.
5. Submit your application through the official application page.
6. Monitor your registered email address and phone number for further communication.

Apply for Trainee Engineer, NOC

Verify the latest job details and application status on the official application page before applying.

For candidates entering the IT industry, our CTC vs in-hand salary guide can help explain common salary terminology.

Frequently Asked Questions (FAQs)

1. What qualification is required for the Scale Computing Trainee Engineer, NOC role?
Candidates should have a B.E., B.Tech or BCA in Computer Science, Telecommunication, Electronics & Communication, Information Technology or a related technical field.

2. Can freshers apply for this NOC role?
The listing specifies 0–2 years of networking experience as preferred and also states that minimum networking experience is preferred. It does not explicitly state “freshers” in the eligibility section.

3. What networking skills are required?
The role requires entry-level knowledge of switches, routers, firewalls and networking, along with routing, switching, TCP/IP protocols, VLANs, subnetting, network troubleshooting tools and firewall rules.

4. What are the location and shift details?
The position is located in Bengaluru, Karnataka. The listed shift is a night shift from 9:30 PM to 6:30 AM. The work mode is not specified by the company.

5. What is the salary for the Trainee Engineer, NOC role?
The supplied job listing does not mention a salary amount. Therefore, salary is As per Company Standards.

Conclusion

The Scale Computing Trainee Engineer, NOC position in Bengaluru provides exposure to technical support, NOC operations, networking and troubleshooting. Candidates with a relevant technical degree and networking knowledge can review the requirements, prepare their resume and apply through the official application page.