NTT DATA Hiring Freshers 2026 | Associate Engineer Jobs for Graduates

NTT DATA Hiring Freshers | Associate Engineer

Introduction

NTT DATA is hiring fresh graduates for the position of Associate Engineer. This is an excellent opportunity for candidates looking to build a career in networking, managed services, IT infrastructure, network operations, and technical support. Freshers with strong technical fundamentals and an interest in networking technologies can apply for this opportunity.

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NTT DATA Hiring Freshers – Associate Engineer

 

 

Job Description

 

As a Networking Managed Services Engineer (L1) at NTT DATA, you’ll step into an entry-level role where your primary focus will be providing managed services to ensure our clients’ IT infrastructure and systems remain operational.

Your day will involve proactively identifying, investigating, and resolving technical incidents and problems to support our clients effectively.

You’ll monitor client infrastructure and solutions, catching errors before or as soon as they occur.

Your role will involve investigating first-line incidents, understanding their root causes, and following approved procedures for request fulfilment.

Whether it’s providing telephonic, ITSM ticket or chat support, executing maintenance activities like patching and configuration changes, or ensuring smooth shift handovers for continuous service, your efforts are all about maintaining high standards of service quality.

You’ll also identify opportunities for optimization, whether it’s reducing common incidents or finding automation possibilities for request fulfilment, incident resolution, and process improvements.

Your role may occasionally extend to supporting project work and disaster recovery functions and tests, contributing to our broader goals and ensuring we’re always ahead of the curve.

Throughout your journey with us, you’ll ensure that incidents and requests are resolved efficiently and comprehensively, escalating when necessary.

You’ll also help update existing knowledge or to share valuable insights, ensuring we continuously learn and improve.

 

Roles & Responsibilities

 

• Provide managed services to ensure clients’ IT infrastructure and systems remain operational.
• Proactively identify, investigate, and resolve technical incidents and problems.
• Monitor client infrastructure and solutions.
• Investigate first-line incidents and understand their root causes.
• Follow approved procedures for request fulfilment.
• Provide telephonic, ITSM ticket, or chat support.
• Execute maintenance activities like patching and configuration changes.
• Ensure smooth shift handovers for continuous service.
• Identify opportunities for optimization and automation.
• Support project work and disaster recovery functions and tests.
• Resolve incidents and requests efficiently and comprehensively.
• Escalate issues whenever necessary.
• Update existing knowledge and share valuable insights.

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Requirements / Skills

 

• Basic understanding in technologies such as Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches, and common routing protocols like BGP, OSPF, and EIGrP.
• Highly disciplined in handling of tickets on day-to-day basis. Act promptly as per defined Sop’s.
• Try to resolve as many tickets as possible using available Knowledge articles or provided Sop’s.
• Good understanding of using ITSM tools and ITSM processes.
• Strong planning skills, considering possible changes and circumstances.
• A strong work ethic, including the capacity to put in longer hours when necessary.
• Adaptability to changing environments.
• A client-focused approach, creating positive client experiences throughout their journey.
• The aptitude to communicate and work across different cultures and social groups.
• Excellent active listening skills, confirming understanding and seeking relevant information.
• A positive outlook and resilience under pressure.

 

Eligibility

 

• A bachelor’s degree in information technology/computing or equivalent experience.

 

Workplace Type

 

• On-site Working

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Frequently Asked Questions (FAQs)

1. What is the job role offered by NTT DATA?

NTT DATA is hiring for the Associate Engineer position.

2. What qualification is required for this role?

Candidates should have a bachelor’s degree in information technology/computing or equivalent experience.

3. Is this role suitable for freshers?

Yes, this is an entry-level Networking Managed Services Engineer (L1) role suitable for fresh graduates.

4. What networking technologies are preferred?

Knowledge of Cisco, Palo Alto, Fortinet, VPN technologies, routing protocols, and ITSM tools is preferred.

5. What is the salary offered?

The salary is As Per Industry Standards.

6. What is the work mode for this role?

This position follows an On-site Working model.