NTT DATA Hiring Freshers 2026 | Networking Service Delivery Field Support Engineer (L1) Job Opportunity

NTT DATA Hiring Freshers | Networking Service Delivery Field Support Engineer (L1)

Introduction

Looking for the latest Networking Engineer Jobs and IT Support Careers? NTT DATA is hiring fresh graduates for the role of Networking Service Delivery Field Support Engineer (L1). This opportunity is ideal for candidates interested in networking technologies, technical support, incident management, infrastructure services, and client support operations. Start your career with one of the world’s leading technology and digital infrastructure organizations.

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NTT DATA Hiring Freshers – Networking Service Delivery Field Support Engineer (L1)

Job Description

The Networking Service Delivery Field Support Engineer (L1) role at NTT DATA involves providing first-line technical support and field engineering services to clients. The ideal candidate should have a bachelor’s degree in Information Technology or a related field, along with entry-level experience in networking technologies.

Responsibilities include managing incidents, ensuring service continuity, and maintaining client satisfaction through effective communication and problem-solving skills. Certifications such as CCNA and JNCIA are required, while an associate-level certification in networking technologies is preferred.

Roles & Responsibilities

• Providing first-line technical support to clients.
• Delivering field engineering services and networking support.
• Managing incidents and ensuring timely resolution.
• Maintaining service continuity and operational efficiency.
• Supporting networking infrastructure and related technologies.
• Communicating effectively with clients and stakeholders.
• Ensuring high levels of customer satisfaction.
• Troubleshooting networking and technical issues.
• Following established service management procedures.
• Supporting continuous improvement of service delivery processes.

Requirements / Skills

• Strong communication skills.
• Problem-solving and analytical thinking.
• Understanding of networking technologies.
• Technical support and troubleshooting abilities.
• Client-focused approach.
• Ability to work in a team environment.
• Incident management knowledge.
• Service delivery awareness.
• Networking infrastructure understanding.
• Professional attitude and willingness to learn.

Academic Qualifications and Certifications

• Bachelor’s Degree in Information Technology or a related field.
• CCNA Certification.
• JNCIA Certification.
• Associate-level certification in networking technologies preferred.

Required Experience

• Entry-level experience in networking technologies.
• Entry-level experience in technical support.
• Exposure to networking infrastructure environments.
• Basic troubleshooting and incident management experience.

Why Join NTT DATA?

NTT DATA is one of the world’s leading business and technology services companies, serving global enterprises through innovative technology solutions. Employees gain exposure to advanced networking technologies, enterprise-scale infrastructure, and global digital transformation projects.

Joining NTT DATA allows fresh graduates to build expertise in networking, technical support, and IT service delivery while working with experienced professionals in a collaborative environment.

Career Growth Opportunities

This role provides a strong foundation for careers in Network Engineering, Infrastructure Support, Network Administration, Technical Consulting, Cybersecurity, and Enterprise IT Services. Candidates can enhance their technical skills through certifications, hands-on experience, and continuous learning opportunities.

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Frequently Asked Questions (FAQ)

1. What role is NTT DATA hiring for?
Networking Service Delivery Field Support Engineer (L1).

2. What qualification is required?
Bachelor’s Degree in Information Technology or a related field.

3. Is this role suitable for freshers?
Yes, it is an entry-level opportunity suitable for fresh graduates.

4. Which certifications are preferred?
CCNA, JNCIA, and associate-level networking certifications.

5. What skills are important for this role?
Networking, troubleshooting, technical support, communication, and problem-solving.

6. What type of work will be performed?
Field engineering services, networking support, incident management, and client support.

7. What is the salary offered?
As Per Industry Standards.

8. Why should freshers apply?
To gain networking experience, industry certifications, technical exposure, and long-term career growth opportunities.