NTT DATA Hiring Freshers 2026 | Security Engineer (L1) Jobs for Freshers | Apply Online

NTT DATA Hiring Freshers | Security Engineer (L1)

Introduction

Are you looking for a promising career in Cyber Security Jobs, Network Security Engineer roles, and IT Support Engineer opportunities? NTT DATA is hiring fresh graduates for the position of Security Engineer (L1). This is an excellent opportunity for candidates who want to start their career in security technologies, technical support, firewall management, IPS, IDS, and cybersecurity operations. Freshers with relevant qualifications and certifications can apply and build a rewarding career with one of the world’s leading technology services companies.

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NTT DATA Hiring Freshers – Security Engineer (L1)

Job Description

The Security Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and is responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.

Roles & Responsibilities

• Maintains the support process and ensures that requests for support are handled according to the procedures.
• Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
• Identifies and resolves problems following agreed procedures.
• Carries out agreed maintenance tasks.
• Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
• Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
• Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
• Prioritises and diagnoses incidents according to agreed procedures.
• Investigates causes of incidents and seeks resolution.
• Escalates unresolved incidents and follows up until incident is resolved.
• Provides service recovery, following resolution of incidents.
• Documents and closes resolved incidents according to agreed procedures.
• Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
• Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
• Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
• Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
• Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
• Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
• Identifies problems and errors prior to or when they occur.
• Logs all such incidents in a timely manner with the required level of detail with all the necessary.
• Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.

Requirements / Skills

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
• Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, Microsoft, ARC, Audio Codes, PeterCOnnect, Sonus.
• Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.

Academic Qualifications and Certifications

• Degree or relevant qualification in Information Technology or Computing or a related field.
• Associate level Certification in different Security Technologies such as Cisco, Microsoft, ARC, Audio Codes, PeterCOnnect, Sonus such as CCNA, JNCIA, ACCA, PCNSA, CCSA etc.

Required Experience

• Entry level experience in Security technologies such as Firewall, IPS, IDS, Proxy etc.
• Entry level experience in technical support to clients.
• Entry level experience in diagnosis and troubleshooting.
• Entry level experience providing remote support in Security technologies.
• Entry level experience in relevant technology.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. The company is committed to accelerating client success and positively impacting society through responsible innovation.

NTT DATA is one of the world’s leading AI and digital infrastructure providers with capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.

As a Global Top Employer, NTT DATA has experts in more than 50 countries and offers clients access to a robust ecosystem of innovation centers as well as established and start-up partners.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. The company is committed to providing an environment free of unfair discrimination and harassment.

Recruitment Fraud Alert

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason.

Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters to obtain personal data or money fraudulently.

All email communications from an NTT DATA recruiter will come from an @nttdata.com email address.

Why Join NTT DATA as a Security Engineer?

Security engineering is among the fastest-growing domains in information technology. As a Security Engineer (L1), you will gain practical exposure to cybersecurity operations, incident management, firewall technologies, intrusion detection systems (IDS), intrusion prevention systems (IPS), proxy security, troubleshooting, and enterprise-level support environments.

This role provides an excellent foundation for building a long-term career in cyber security, network security, cloud security, security operations centers (SOC), and technical support engineering.

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Frequently Asked Questions (FAQ)

1. What is the role offered by NTT DATA?

NTT DATA is hiring for the Security Engineer (L1) position.

2. Who can apply?

Candidates with a degree or relevant qualification in Information Technology, Computing, or a related field can apply.

3. Is this role suitable for freshers?

Yes, this is an entry-level opportunity suitable for fresh graduates.

4. Which certifications are preferred?

CCNA, JNCIA, ACCA, PCNSA, CCSA and similar certifications are preferred.

5. What technologies will candidates work with?

Firewall, IPS, IDS, Proxy, Cisco, Microsoft, Audio Codes, Sonus and related security technologies.

6. What salary can candidates expect?

The salary is As Per Industry Standards.

7. What experience is required?

Entry-level experience in security technologies, troubleshooting, technical support and remote support is preferred.

8. Why choose NTT DATA?

NTT DATA is a globally recognized technology leader offering excellent career growth, learning opportunities and exposure to enterprise security environments.